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Terms and Conditions

Last updated : January 15, 2025

General Provisions

Introduction

Welcome to Lagova. These Terms and Conditions govern your access to and use of the Lagova platform, accessible via the website lagova.cg and its mobile applications. By using our services, you agree to be bound by these terms. Please read them carefully before using the platform.

Acceptance of Terms

By accessing the Platform or using our Services, you acknowledge that you have read, understood and accepted these Terms in their entirety. If you do not accept these terms, you must immediately stop using the Platform. Continued use of our Services after any modification of the Terms constitutes your acceptance of those modifications.

Modifications to Terms

Lagova reserves the right to modify these Terms at any time. Modifications will be notified to users by email or through the Platform. Continued use of services after notification constitutes acceptance of the new terms.

Definitions

Platform

Refers to the website lagova.cg, mobile applications and all associated services operated by Lagova.

User

Any individual or legal entity who accesses the Platform, whether as a Buyer, Seller or simple visitor.

Buyer

User registered on the Platform for the purpose of searching for and purchasing vehicles.

Seller

User registered on the Platform offering vehicles for sale, whether private individual, dealership, garage or importer.

Listing

Publication of a vehicle for sale on the Platform, including information, photos and price of the vehicle.

Services

All features offered by the Platform, including listing publication, vehicle search and connection services.

Registration and Account

Eligibility requirements

To create an account on Lagova, you must be at least 18 years old and have the legal capacity to enter into contracts. Companies must be legally incorporated and registered in Congo or their country of origin.

Account creation

Registration requires providing accurate and complete information, including your name, email address, phone number and, for professionals, company information. You are responsible for maintaining the confidentiality of your login credentials.

Account security

You are solely responsible for all activities performed under your account. You must notify us immediately of any unauthorized use of your account or any security breach. Lagova will not be liable for any losses resulting from unauthorized use of your account.

Our Services

Automotive marketplace

Lagova is a platform connecting vehicle sellers and buyers in Congo. We are not a party to transactions between users and do not act as an agent, broker or commercial intermediary.

Listing service

Sellers can publish vehicle listings for sale. Each listing must contain accurate and complete information about the vehicle, including make, model, year, mileage, condition, price and recent photos.

Search service

Buyers can search for vehicles using our advanced filters (make, model, price, location, etc.) and contact sellers directly through the platform.

Premium services

Lagova offers optional paid services for sellers, including featured listings, certification badges and professional subscriptions. Rates and conditions for these services are detailed in our pricing schedule.

Seller Obligations

Accuracy of information

Sellers commit to providing accurate, complete and non-misleading information about vehicles for sale. Any incorrect or incomplete information may result in listing removal and account suspension.

Vehicle ownership

The Seller guarantees that they are the legitimate owner of the vehicle or have written authorization from the owner to sell it. Sale of stolen vehicles or vehicles subject to disputes is strictly prohibited.

Required documents

The Seller must be able to provide all legal documents necessary for the sale: registration card, certificate of non-encumbrance, valid technical inspection and any other document required by Congolese law.

Prohibited content

It is forbidden to publish listings for vehicles not meeting safety standards, accident vehicles presented as in good condition, vehicles with falsified mileage, or any fraudulent, misleading or illegal content.

Buyer Obligations

Vehicle verification

The Buyer is responsible for verifying the vehicle's condition, documents and history before any purchase. We strongly recommend conducting a physical inspection of the vehicle and requesting a test drive.

Direct transaction

Transactions take place directly between Buyer and Seller. Lagova does not intervene in price negotiation, payment terms or transfer of vehicle ownership.

Respectful communication

Buyers commit to communicating respectfully with Sellers and not using the platform for harassment, spam or fraudulent activities.

Transactions and Payments

No intermediation

Lagova is a connection platform only. We do not participate in financial transactions between users and do not receive any commission on vehicle sales.

Recommended payment methods

To secure your transactions, we recommend using traceable payment methods such as bank transfers or mobile money (Airtel Money, MTN MoMo). Avoid large cash payments and never send money before seeing the vehicle.

Platform fees

Access to the Platform and basic listing publication are free. Premium services are billed according to our current pricing schedule. Payments for Lagova services can be made via Mobile Money, bank card or transfer.

Intellectual Property

Lagova content

All elements of the Platform (logo, design, texts, software, databases) are the exclusive property of Lagova and are protected by intellectual property laws. Any unauthorized reproduction, modification or use is strictly prohibited.

User content

By posting content on the Platform (photos, descriptions), you grant Lagova a non-exclusive, royalty-free, worldwide license to use, reproduce and display this content for Platform operation purposes.

Liability

Lagova's liability

Lagova makes every effort to ensure the availability and proper functioning of the Platform. However, we do not guarantee uninterrupted access and cannot be held liable for interruptions, technical errors or data loss.

User liability

Users are solely responsible for their interactions, transactions and the information they share. Lagova disclaims all liability regarding disputes between users, vehicle quality or listing accuracy.

Fraud and scams

Although we implement measures to detect fraudulent activities, Lagova cannot guarantee the complete absence of fraud on the Platform. Users must remain vigilant and report any suspicious behavior.

Data Protection

Data collection

We collect data necessary for Platform operation in accordance with our Privacy Policy. This data includes account information, browsing data and published content.

Data usage

Your data is used to provide our services, improve your experience, ensure Platform security and, with your consent, send you marketing communications.

Your rights

You have the right to access, rectify, delete and port your personal data. To exercise these rights, contact us at privacy@lagova.cg.

Moderation and Sanctions

Moderation rights

Lagova reserves the right to moderate, modify or remove any content not complying with these Terms, without notice or compensation. We may also suspend or delete accounts of users in violation.

Applicable sanctions

Violations of the Terms may result in: a warning, listing removal, temporary account suspension, permanent account deletion, or legal action in case of serious violations.

Reporting

Users can report any inappropriate content or behavior via the 'Report' button on each listing or by contacting us directly. We commit to reviewing all reports within 24 to 48 hours.

Termination

Termination by user

You can close your account at any time by contacting us or through your account settings. Closure results in deletion of your active listings but some data may be retained in accordance with our legal obligations.

Termination by Lagova

Lagova may suspend or terminate your access to the Platform in case of Terms violation, fraudulent activities, non-payment of premium services or any other legitimate reason, with or without notice.

Disputes

Applicable law

These Terms are governed by the laws of the Republic of Congo. Any dispute relating to the interpretation or execution of these Terms shall be submitted to the competent courts of Brazzaville.

Amicable resolution

In case of dispute, the parties will endeavor to find an amicable solution before any legal action. You can contact us at contact@lagova.cg for any complaint.

Contact

For any questions regarding these Terms, you can contact us:

Email: contact@lagova.cg

Address: Brazzaville, Republic of Congo

Website: lagova.cg